Refund and Return Policy

Thank you for shopping with us. We strive to ensure you are completely satisfied with your purchase. Please review our refund and return policy below:

1. Returns & Refunds

  • Eligibility: If you are not satisfied with your purchase, you may return the item(s) within 30 days of the delivery date.
  • Condition: Returned items must be in their original, unused condition with all tags and packaging intact.
  • Non-Returnable Items: Some items, such as digital products, gift cards, and personalized items, are non-returnable. Please check the product description for details.

2. How to Initiate a Return

  • Contact our customer support team at info@dimpleahuja.com or call +14379829221 to request a return authorization.
  • Provide your order number and reason for the return.
  • You will receive instructions for shipping the item(s) back to us.

3. Refund Process

  • Once we receive and inspect the returned item(s), we will notify you via email regarding the status of your refund.
  • If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.

4. Shipping Costs

  • Original shipping costs are non-refundable, except in cases where the return is due to our error (e.g., wrong or defective item).
  • You will be responsible for paying for your own shipping costs for returning your item, unless stated otherwise.

5. Exchanges

  • We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact our support team for assistance.

6. Late or Missing Refunds

  • If you haven’t received your refund yet, please first check your bank account, then contact your credit card company, as it may take some time before your refund is officially posted. If you still have not received your refund, please contact us at info@dimpleahuja.com.

7. Contact Us
If you have any questions regarding this Refund and Return Policy, please contact us at:

This policy is subject to change without notice. Please review it regularly for any updates.

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